Shipping Policy

This shipping policy applies to all purchases you make from LORD se at Furutorpsgatan 34, Helsingborg, Skåne, 252 27, Sweden ("LORD se," "we," "us," or "our") on www.lordse.se (our "website"). It is your responsibility to familiarize yourself with this policy.

By placing an order for any of our products, you confirm that you have read this policy and accept the terms in this policy. If you do not agree or accept the terms of this policy, please do not place an order with us. If you have any questions or comments, please contact us via our contact form.

1. Free Shipping

For orders totaling SEK 329 or more, we offer free shipping within Sweden and international shipping. It's our way of saying thank you for choosing LORD se for your shopping needs.

2. Standard Shipping

For orders under SEK 329, a fixed shipping fee of SEK 29 is added to cover the cost of shipping within Sweden and international shipping.

3. Delivery Time

We understand the importance of getting your goods quickly. We strive to process and ship your order as quickly as possible, usually within 2-3 business days. After dispatch, please allow additional time for your order to arrive.

Order cutoff time: 15:00, (GMT+01:00) Central European Standard Time (Stockholm)

4. International Shipping

Currently, we primarily allow shipping to several countries within the EU, which are listed below:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Germany, Ireland, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Latvia, Iceland, Liechtenstein, Norway, Switzerland.

For international shipping, please contact our customer support for more information and availability.

5. Order Tracking

For your convenience, we provide tracking information for all eligible orders. You will receive a tracking number via email when your order is shipped, allowing you to monitor the progress of the delivery.

6. Delivery Address

Make sure the delivery address provided at checkout is correct and complete. LORD se is not responsible for orders delivered incorrectly or delayed due to incorrect or incomplete addresses.

7. Shipping Inquiries

If you have any questions or concerns about the shipping status of your order or other shipping-related matters, do not hesitate to contact our customer support team. We are here to assist you.

8. Changes or Cancellations of Shipping

If you need to make changes to your delivery address or cancel your order, please send an email to [email protected]. We will do our best to accommodate your request, but please note that changes may not be possible once an order has been processed and shipped.

By shopping with LORD se, you consent to following this shipping policy. We reserve the right to update or change this policy at any time. Please review our policy regularly for any changes.

Thank you for choosing LORD se for your shopping needs. If you have further questions or need assistance, do not hesitate to contact our customer support team. Your satisfaction is our top priority.